Services Details

package "SILVER"

  • updating server settings to our standards of security and optimal values;HOT
  • monitoring of server and services 24 hours; HOT
  • upgrading/updating of current exist software on server for patched or newer versions;HOT
  • solve of arising problems during the working day;
  • support by icq, aim, e-mail in working hours;
  • the discount for additional works and services - 10%;HOT

package "GOLD"

  • updating server settings to our standards of security and optimal values;
  • monitoring of server and services 24 hours;
  • upgrading/updating of current exist software on server for patched or newer versions;
  • reaction and solve of the arisen problems with a HIGH priority;HOT
  • support on icq, aim, e-mail, phone in working hours;
  • the discount for additional works and services - 20%HOT

package "PLATINUM"

  • updating server settings to our standards of security and optimal values;
  • monitoring of server and services 24 hours;
  • upgrading/updating of current exist software on server for patched or newer versions;
  • reaction and solve of the arisen problems with the HIGHEST priority at ANY TIME; HOT
  • support on icq, aim, e-mail, phone - 24/7; HOT
  • the personal manager; HOT

package "H-GOLD"

  • only aviable for servers where less than 30 users on server;
  • updating server settings to our standards of security and optimal values;
  • monitoring of server and services 24 hours;HOT
  • upgrading/updating of current exist software on server for patched or newer versions;
  • support on icq, aim, e-mail, phone in working hours;
  • reaction and solve of the arisen problems with a HIGH priority;
  • the discount for additional works and services - 20%
  • support for users on technical questions is under our controlHOT
  • our trouble-ticket system to support users; HOT

package "H-PLATINUM"

  • for servers where more than 30 users;
  • updating server settings to our standards of security and optimal values;
  • monitoring of server and services 24 hours;HOT
  • upgrading/updating of current exist software on server for patched or newer versions;
  • support on icq, aim, e-mail, phone in working hours;
  • reaction and solve of the arisen problems with HIGH priority;
  • the discount for additional works and services - 20%
  • support for users on technical questions is under our control;HOT
  • our trouble-ticket system to support users;HOT
  • personal manager;HOT

package "BASE"

  • monitoring UPTIME of server and services 24/7/365; HOT
  • report on all problems by e-mail;

package "ADVANCED" (*)

  • monitoring UPTIME of server, services and resources on server HOT 24/7/365;
  • report on problems by e-mail, sms;

(*) - need to install on your server some soft, only Linux/FreeBSD